We're here to listen, help, and spread joy together. Whether you have a question, a story to share, or feedback to give, your thoughts are invaluable to us. Fill out the form below to send us a message. Our team is eager to hear from you and will get back to you as soon as we can. Together, let's make the world a brighter place, one smile at a time.
Your Smile Matters to Us
Let's Connect!
FAQS
Helping You Smile with Every Query
How do I choose a charity for my purchase to support?
Making a difference is at the heart of what we do. After you've selected your Smile Shirt or hoodie, you can choose which charitable organization you'd like to support at checkout. We've partnered with a diverse range of charities dedicated to various causes, ensuring your purchase has a positive impact. If you have a suggestion for a charity we should partner with, feel free to reach out to us through this chat or our contact form. Together, we're changing the world, one smile at a time.
Can I change or cancel my order after placing it?
We understand that sometimes changes need to be made. If you wish to change or cancel your order, please contact us as soon as possible. We offer a small window to make changes or cancel orders before they are processed and shipped. While we cannot guarantee that we'll be able to accommodate all changes, we promise to do our best to meet your needs. For the quickest response, click on our chat bubble or send us an email through our contact form.
What is your return policy?
Your satisfaction and happiness are our top priorities. If you're not completely in love with your Smile Shirt or hoodie, we offer returns within 30 days of purchase. The item must be in its original condition and unworn. To initiate a return, please contact us for a return authorization and instructions on how to send your item back. Remember, every purchase supports a charitable cause, so when you shop with us, you're not just buying apparel—you're making a difference.
